PRODUCT EXPERIENCE DESIGN
Design modern products with your customers in mind

Harbinger helps you refine your product with engaging, modern, and customer-centric designs
USER RESEARCH
Identify your end-users’ needs and pain points to make data-driven decisions

Harbinger’s in-depth user research helps you put your users at the center of your design strategy
UX CONSULTING
Deliver superior user experience with expert insights

Harbinger helps you implement the right tools and methodologies to enhance your product’s engagement with end-users

Digital Customer Experience

In today’s fast-paced world, where customer-centricity is becoming crucial, designing the perfect user experience is paramount. Superior user experience gives you a competitive edge and can catapult your business to the next level.
At Harbinger, we follow the User-Centered Design (UCD)/ Human-Centered Design (HCD) approach. Design thinking methodology helps us understand your customers’ and end-users’ needs, motivations, and pain points. We perform qualitative and quantitative analyses through interviews, virtual workshops, and usage analytics reviews. We help you make data-driven business decisions for designing top-notch products with inclusive designs that your users will love!

Everything you need for a seamless and memorable
digital user experience

Product
Experience Design

UX (Journey/ Empathy Mapping, Information Architecture, Wireframing, Validation)
User Interface Designing (Modern, Visual Designs, Banding)
Frontend Development (HTML-CSS and React/ Angular-based Components)

User
Research

Heuristic Evaluation
Research Analysis & Reporting
User Analytics Tool Implementation
Audit Report & Design Solution

UX
Consulting

Redesign Strategy
Mobile Strategy
Conversational User Interface

Talk to our experts today.

Learn how Harbinger can help you craft a
seamless user experience for your product.

Product Experience Design

A seamless product experience helps you communicate with users, improves customer retention, and enables them to connect with your brand.

We help you define user experience, refine your products by aligning your business goals with customers’ needs, enhance user adoption and engagement, and increase end-user productivity.

Re-designing legacy products
Modernizing product experience, optimizing workflows, and increasing efficiency

New product – In-suite or independent
Developing new products with consistency across the ecosystem and providing a seamless experience to users

Minimum Viable Product
Testing the product at an early stage, helping you iron out problems and gain feedback for future iterations

UX Audit
Evaluating the complete system and workflows to identify problem areas and rectify anomalies with the right design solution

Remote Usability Testing
Gathering feedback from real people for products and experiences and testing location-specific experiences across the customer journey

Heuristic Evaluation
Capturing user feedback at the right place and at the right time, advanced targeting, question/ decision branching, and prototype testing

User Research

User research enables a complete and thorough understanding of the areas of improvement in a product.

We dive deep to learn about your business goals and empathize with your users to learn about the opportunities that can be addressed with an effective solution

UX Consulting

We use a solution-based approach to user experience problems and implement UX processes, methods, and tools. We help you embrace the latest and greatest UX toolkit and improve your product’s usability.

Redesign Strategy
Defining and developing a revamp strategy for selected products out of multiple products/ legacy products. Establishing a coherent design system

Mobile Strategy
Identifying user expectations from on-the-go experience. Developing a mobile strategy that wins in the market

Conversational User Interface
Helping you provide round-the-clock support to your customers through modern Chatbot and Voicebot interfaces developed with user experience in mind. Enabling personalized replies based on user background and past interactions

See how organizations have benefited from Harbinger’s expertise
in crafting the perfect UX

Enhancing experience of learning system through UI transformation