Chatbots provide a conversation interface to traditional web and mobile applications. Cutting edge technologies like Natural Language Processing (NLP), Artificial Intelligence (AI) and Machine Learning (ML) make the chatbots more human like, thus giving the user the feeling of chatting with a real person. Availability of the chatbot on popular channels like Skype, Slack and emails makes it very convenient to use. Chatbots are a great way of increasing user engagement.
We help build customized chatbot interfaces for HCM products in Recruitment, Benefits Administration, Case Management, Time-off Management, Employee Engagement, and Payroll. Such Chatbots are very effective on frequently used HR workflows.
Harbinger recently created chatbot layers on top of existing HCM systems.This process automation optimizes the turnaround time, improves user experience,and gives a competitive edge to the product. View below four videos for a quick glimpse of the chatbot’s capabilities.